What to Expect

Before, During and After your Session with Jenny

From your very first conversation with us might we will ask you to start thinking about your portrait session with the end in mind. Meaning we want you to start by thinking about what your goal is for your portraits. We believe very passionately that the best place for your portraits is beautifully printed on the highest quality materials for you to display in your home and enjoy every day.

So, with that in mind, what are your hopes and dreams for your session? What is it about your children that you would like to remember in 20 years? And how do you want to remember it? Is it in an album that can be handed down from generation to generation? Or a wall portrait that will make you smile when you pass by it every day? Or maybe it is a collection of images arranged in a wall gallery that highlights your growing family year after year?

Whichever way you choose to display your images, we begin with the end in mind. Before we shoot any images, we create a plan for how they will be displayed in your home. Creating a plan and shooting for that plan results in a session that makes magic and is the recipe for a successful portrait process every single time.

So let's show you how our Portrait Process works...

Before the Session

The Pre-Session Consultation

The first step is for us to get to know each other. We ask you to complete a presession questionnaire which asks about your goals for the session, how you plan to display your images, your home decor, personal style and any tidbits of info you can give us about your family. We want to know all about your personality, likes/dislikes, funny things your kids or spouse do, and what makes your family tick. We will review your questionnaire and then you have the option to come in to the studio or have a phone consultation prior to your session. This helps us to plan the session, find out what is important to you, go over details of the session, like what to wear and which location will be best for your family. This part of the process is the prework that enables the session to go well and helps us create the perfect images for you.

The Session

In Studio or On Location

Newborn and Baby Love sessions take place at our boutique studio in Aliso Viejo. We work with controlled studio lighting and temperature and a wonderful selection of custom props and set designs. The studio offers a calm and relaxed environment where we create a look that is timeless and sophisticated. Family sessions can be captured on location or in our studio. On location sessions offer an environment that is comfortable and familiar to families which often lead to comfortable and natural expressions. Sessions at one of Orange County’s beautiful parks or beaches make for some amazing and unique images, especially if the location is meaningful to you. Studio sessions with Jenny are a fun and relaxed experience for all as well. So consider carefully where you’d like to have your session, or we can recommend a spot for you after we have spoken with you at your pre-session consultation.

Sessions with Jenny are natural, relaxed and fun! You will be surprised at how quickly the time will go and how easily she will guide you into the natural posing that families do. She will provide gentle prompts and direction to foster genuine emotion and interaction between family members. She will have you all dancing, jumping, hugging, tickling and telling secrets - it will be easy, natural and fun.

After the Session

Viewing & Ordering Appointment

This is the best part! The Viewing & Ordering Appointment is the time when you get to see all the fruits of the pre-session consultation and your session planning pay off. Your images are projected larger than life onto our viewing wall and Jenny will help you design the perfect portrait art for your home. She will help you sort through the images and make final decisions on what will look best with your home decor and with your portrait goals. You will be able to touch and feel the products we offer and see what your images will look like projected onto the walls of your own home using our projection software. We’ll show you actual size and pair images together for a wall portrait, gallery or heirloom album.

Seeing your images come to life in print is the most rewarding part of the entire process and Jenny truly loves to create beautiful artwork for her client's homes.

Portrait Delivery

About 3-4 weeks later, your art piece will be ready for pick up. We’ll call or email you to let you know it’s here and make arrangements for you to take home your portraits. And if you need help with installation, we will gladly provide someone who can help with installation.

Frequently Asked Questions

WHAT HAPPENS AT THE PRE-SESSION CONSULTATION?
This is where the excitement starts and where we create the ideal session for you! This begins with an online questionnaire where we collect all kinds of information about you, your family and your expectations for the session. Then we will either schedule an in person appointment at our studio or a phone appointment where we will discuss clothing options and talk about the products we offer as well as spaces in your home where we can plan for something that fits you. When your session day arrives, we’ll have a plan so everything goes smoothly–which means LESS stress for you.

WHAT SHOULD WE WEAR?
Ahh…this is definitely our most frequently asked question! Upon booking your session we will send you a link to our private Client Information website which will fill you in on all the details for your upcoming session. Including what to wear and how to prepare. Jenny will also go over all of these details with you during your pre-session consultation when you will plan out the perfect session for your family.

WHEN DO I GET TO SEE THE IMAGES?
You will get to see your images projected larger than life in a slideshow set to music during your Ordering Appointment 1-2 weeks after your session. We will help you with all of your final decisions on images and products that we have custom designed just for you. We can even show you what your images will look like right on your wall! This is one of the best parts – so please feel free to bring as many people as you would like. But don’t worry! If family lives out of town, a gallery of your purchased images can be posted online for them to view following the ordering appointment.

CAN I BRING MY KIDS TO THE ORDERING APPOINTMENT?
Of course you can! Children are welcome, BUT if you would like a chance to relax and concentrate on the beautiful images and products that we will creating for you, then you might want to arrange childcare. Or we can schedule your appointment when your children are in school.

WHEN DO I GET TO BRING EVERYTHING HOME?
Quality takes time, so please allow 4 weeks from your order date for completion of your order. Custom designed albums and orders with framing may take longer. But it’s worth the wait!

WHAT KIND OF INVESTMENT DO MOST FAMILIES MAKE?
Most of our clients invest anywhere from $1500 to $3000 on their custom portraiture. However, everyone’s needs are different – some spend a little more and some spend a little less.

WHAT IF I ONLY WANT A FEW DIGITAL IMAGES?
We are a full service, high quality portrait studio. We spend a significant amount of time on your session from planning to photography to post processing, and then provide you with the highest quality images to choose from. If you want a few images only, we recommend that you book one of our Mini Sessions offered twice a year which are abbreviated sessions and include digital images at a discounted rate.

DO YOU HAVE A REFERRAL PROGRAM?
By all means, yes! Referrals are the heart of our business and a true compliment us. If you loved the services we provide, please share the love with your friends. By doing so you will be rewarded with print credit each time your friends book and pay for a session.

HOW CAN I FIND OUT ABOUT SPECIAL OFFERS AND EVENTS?
“Like” us! Subscribe to our newsletter by clicking the link below and “like” our Facebook page here. We announce all of our upcoming special offers, events and sneak peeks on Facebook first, then our blog and newsletter. We’d love to tell you all about them.

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